Tech

Troubleshooting Steps Windows Live Mail Error 0x8de00005

Windows live mail is one of the most preferred and widely used email service providers in the world. Windows Live Mail is a freeware product of Microsoft launched in the year 2006. It is a cross-platform application and is compatible with almost all operating systems including windows, mac os, and Linux. It supports all the email services including Hotmail, outlook.com, and exchange mail. When you are trying to open your Mail in your Windows Live Mail, you get an error message “Windows Live Mail Error 0x8de00005: This user name or password is incorrect. Click OK to sign out and close Outlook. Wait a few minutes and then try again. If the problem continues, contact your administrator.” This error message is shown generally if you forgot your password or you were using Single Sign-on then you received this error message.

Here we are going to discuss a solution that will solve this error.

What is Windows Live Mail Error 0x8de00005?

A common Windows Live Mail Error 0x8DE00005 is a serious issue with your computer. First, you will receive a message stating that you have lost connectivity to your mail account. You will then go through a series of steps that result in you having to delete your mail account and create it again. With this error, the Windows Live Mail client gets stuck at a point in the process and locks up. Here are some easy steps to resolve this error. First, you will want to restart your computer. Next, navigate to Control Panel > Internet Options > Programs Tab. Then, click on Windows Live Mail and choose to uninstall it. Now, restart your computer and reinstall Windows Live Mail. Your mail should work fine now.

How to fix Windows Live Mail Error 0x8de00005?

If you are seeing your Windows Live Mail error (0x8de00005) on the screen of your computer Try clearing the error with these steps:

Deactivating the Old Account

If you’re not able to access an account on your behalf, the email you received won’t be downloaded into your account. In addition, your account won’t be able to perform any synchronization between your other folders. In this case, it is recommended to think about closing your account. By doing this, you can ensure that the folders of your account remain intact throughout the change. To deactivate your account, you must take these steps.

  • Start your Windows Live Mail program on your computer. Right-click on the Account Name.
  • Under the Account Name section, you’ll have to click on Properties
  • Next, select then the tab called General tab and deactivate the checkbox next to the ‘ Add this account in the event of receiving emails or when synchronizing the account’s mail synchronization.
  • Once you’ve completed the necessary changes, you’ll have to click Apply button and then click on the OK button.

Set up a New IMAP Account

After deactivating the Windows Live Mail account, you’ll need to set up a brand new IMAP account to fix this Windows Live Mail error ID the 0x8de00005. To create your new IMAP account with Windows Live Mail, follow these steps:

  • In order to begin, it is necessary to launch Windows Live Mail. Once you have opened the Windows Live Mail program on your computer. Then, go to the Accounts Tab and then click the +icon that is accompanied by @
  • The next step is to fill in the email address of your account, and password and display your name in the area.
  • Click on the checkbox next ” Manually configure server settings” option, then click on the next
  • You will then be required to select then the IMAP option under your information for the incoming server.
  • Type office365.com in the Server Address field, and then select 993 in the port type. Make sure you select an option next to ” Requires a secure connection SSL”.
  • Then, go to the Outgoing Server Information section and enter SMTP-mail.outlook.com in the provided field.
  • Then, click the next button and you’re completed. After that, you will find your new account on the left-hand side of Your Windows Live Mail program.

Remove the Old Account

After you have completed making a new account and moving all your emails out of the existing account onto the new You can then delete that old one from the Windows Live Mail program. Once you have removed the previous account from your system, you will remove all messages and folders permanently. If you want to back up your most important emails or files ensure that you do it in the same way as when your old account is deleted out of your folder pane you won’t be allowed to access any messages or files that were stored in the old account.

If you now are aware of how to solve Windows Live Mail Error ID error code 0x8de00005, it is possible that you will be able to get it fixed whenever you encounter it in your email application. It is also possible to speak with professionals by calling the Windows Live Mail customer support number to solve your email issue. Read more- MBC222