Orbi Parental Controls Not Working? Here’s the Solution
The whole purpose of enabling parental controls on a Netgear Orbi router is to ensure that your kids don’t gain access to malicious or harmful online content. But, the problem is much eerier than you can imagine if the Orbi parental controls not working issue knocks at the door. What to do in that scenario? This post will shed light on such important factors. But, first of all, let us have a brief introduction to the Parental Controls feature flaunted by Orbi.
What is Netgear Orbi Parental Controls?
It is a feature housed by an Orbi mesh WiFi router that makes it possible for parents to keep an eye on their kids’ online activities while accessing the router’s network. In other words, you can set timings for specific devices on which your kid will be able to access a specific website. You can enable it after accessing the Orbi login portal. But, here the problem is different as the feature is not working for you even after following the instructions to enable it religiously.
Why is Orbi Parental Controls Not Working?
The following are the reasons due to which the parental controls are not working on your router properly. However, before all else, consider restarting your router. Take note that a technical glitch can push you into any mess related to networking. So, there is a chance that the one you are currently in has arisen due to the same reason. To reboot your router, consider powering it down for some time and setting it back to power. Thereafter, check if you can access a denied website on the device subjected to parental controls. If not, then refer to the points mentioned below to know why it happened.
- The very first reason why you feel like you are facing the Netgear Orbi parental controls not working issue is that you are using cellular data. Know that Netgear parental controls won’t be able to serve you if you are using a random network instead of your Orbi router.
- Secondly, you won’t be able to take the advantage of the parental controls feature on your devices if the device is accessing the Guest network. It is somehow related to the point we mentioned previously.
Solution: Orbi Parental Controls Not Working
- The only solution to resolve the Orbi parental controls not working issue is to access the right network. In other words, access the network of your Orbi WiFi mesh system. However, we never mean that you can use the Guest network of the router. For the troubleshooting process to be fruitful, consider making use of the router’s main network only.
- Second, ensure that the device subjected to parental controls is not running on outdated software and is free of viruses.
How to Reset an Orbi Router?
There is a possibility that even after following the above-stated hacks, you won’t be able to fix the Orbi parental controls not working problem. In that scenario, you should know how to reset Orbi. It is because resetting is the ultimate hack to get rid of Orbi issues and you will get the opportunity to set up the router again.
To reset your Orbi, press and hold the Reset button. Within a few moments, the lights on your router will become stable. It is a sign that you can set it up and enable parental controls again.
Summing Up
Here, we end the guide to troubleshooting the Netgear Orbi parental controls not working issue. Now that you know that you need to access the main network of the router to make the most of the parental controls, we hope that you will fix the problem.
